Legal Stuff

Privacy Policy

Last Updated: February 1, 2017

This Policy explains how your personal information is collected, used, and disclosed by Pendo Rental Software Inc. and its subsidiaries and affiliated companies (“Pendo” or “We”). This privacy policy (“Policy”) applies to customers that visit the websites of Pendo including (collectively, “Sites”) and our other online applications or services including the Pendo App (“Services”). This Policy does not apply to websites or services that display or link to different privacy statements or to third party sites or services that may collect information for their own purpose using our platforms.

Information Collected

We collect information about you in various ways when you use our Sites and Services. We collect personal information you provide to us. For example, we collect your name, email address, postal address, phone number, demographics and other information you provide. We may also obtain information from other sources and combine that with information we collect. When you visit or use our Sites and Services, some information is automatically collected. For example, we may collect your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language, and the Web site you visited before our Site are logged automatically. We also collect information about your usage and activity on our Sites, of our Services and on third party sites that use our Services. We also collect information about those who click on links you share using our Services.

Cookies. We may automatically collect information using “cookies.” Cookies are small data files stored on your hard drive by a Web site. Among other things, cookies help us improve our Sites and Services and enhance your experience. We use cookies to see which areas and features are popular and to count visits to our Sites and use of our Services.

Web Beacons. We may collect information using Web beacons. Web beacons are electronic images that may be used on our Sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.

Sharing Of Personal Information

Many of the features of our Sites and Services are social by design and allow you to publicly share information about yourself and your activities. We do not share your personal information with third parties other than as described above and as follows: with your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies; with third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us; to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of Pendo our agents, customers and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of Pendo employees, agents, its customers, or any person; in connection with or during negotiation of any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. We may also share aggregated or de-identified information with trusted third parties.

Security Of Your Information

Although no data storage or transmission can be 100% secure Pendo takes significant measures to help protect personal information collected about you on our Sites in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Pendo maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (though user and password credentials and software systems) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer encryption to safeguard the account registration and sign-up information, along with the end-user sign-up process. Other safeguards include, but are not limited to data encryption, firewalls, and physical access controls to building and files.

Your Information Choices And Changes

You may opt out of receiving promotional emails from Pendo by following the instructions in those emails. You may also send requests about your contact preferences and changes to your information by emailing with the subject line “Privacy Policy Notice”. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.


The Pendo logo is a registered trademark of Pendo Rental Software Inc. Other brands, logos and marks are trademarks of their respective holders.

Changes To This Policy

Pendo may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above.


If you have any questions about this Policy, please contact us.