The security and reliability of the Pendo property management app is paramount to our customers, and we take that responsibility seriously. Our customers rely on us as an important part of their record keeping, as they manage their rental properties.
SSL & 256-bit SSL Security
All information travelling between your browser and Pendo is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren’t talking to a phishing site impersonating Pendo and that your data is secure in transit.
We adhere to strict industry standard and make user data security our number one priority. We work with one of the best in the industry, Plaid, which gives our developers the tools to integrate with bank infrastructure in a highly secure environment. With Plaid‘s help, we receive real-time, encrypted banking information from users’ banks and display these content-rich transactions in our app.
The Plaid API only allows client requests using strong TLS protocols and ciphers. Communication between Plaid infrastructure and financial institutions is transmitted over encrypted tunnels. All client communication with Plaid’s API utilizes cryptographically hashed headers and timestamps to verify authenticity.
Though we’ve never had a security breach in the app, if you think that you have found a security issue within Pen.do please contact immediately us at firstname.lastname@example.org. We take all reports seriously. As a service to your fellow landlords, please do not publicly disclose the issue until we’ve addressed it.
For more information regarding Privacy and Information handling, please see Legal Stuff.