Pendo Support

How do I use Pendo’s Online Rental Application?

Pendo’s Online Rental Application form consists of 4 sections: Basic Information, Address History, Employment Information, and References. Applicants must complete all 4 sections in order to submit their applications.

online rental application steps

Click here to submit a sample application.

There are a couple of ways to send a potential tenant an Online Rental Application to fill out.

Method 1.

1. Add a Lead or Applicant to your People page – all you need is a first name, the associated Property/Unit, and the Lead’s email address.

add a new lead in Pendo

2. You can then send them an Online Rental Application by clicking the Rental App icon on their profile page.

send Lead rental application tenant communication

Method 2.

1. Add a Lead or Applicant to your People page.

2. Fill out contact information.

Note: you must enter a valid email address to send an invitation to your Lead or Applicant.

3. Go to desired individual Property or Unit page and click the send button at the top-right corner.

send rental application to tenant

4. Select an Applicant from the drop-down list of eligible Leads and Applicants, then ‘Send’.

select lead or applicant rental application

Note: once you’ve sent an invitation to an Applicant, they won’t be eligible for invitations anymore. If you don’t have a valid email address for an Applicant, they won’t be eligible, either.

5. The Applicant will then receive the email invitation. Once they’ve completed and submitted their Rental Application, you will receive an email notification.

6. You can then rate, accept, or reject the application.

rate online rental application in Pendo

7. To access the submitted Online Rental Application at a later date, you can go to People page and click the Rental Application icon below the Applicant’s name.

view submitted online rental application