Pendo Support

How do I use Pendo’s Online Rental Application?

Pendo’s Online Rental Application form consists of 4 sections: Applicant Information, Address History, Employment Information, and References. Applicants must complete all 4 sections in order to submit their applications.

online rental application steps

Click here to submit a sample application.

There are a couple of ways to send a prospective tenant an Online Rental Application form to fill out.

Method 1.

1. Add a Lead or Applicant to your People page – all you need is a first name, the intended Property/Unit, and the person’s email address.

add a new lead in Pendo

2. You can then send them an Online Rental Application by clicking the Rental App icon on their profile page.

send Lead rental application tenant communication

Method 2.

1. Add a Lead or Applicant to your People page – all you need is a first name, the intended Property/Unit, and the person’s email address.

 

2. Go to the intended Property or Unit page and click the send button at the top-right corner.

send rental application to tenant

3. Select an Applicant from the drop-down list of eligible Leads and Applicants, then ‘Send’.

select lead or applicant rental application

Note: If you don’t have an email address for the Applicant, they won’t appear on the list.

4. The Applicant will then receive an email invitation. Once they’ve submitted the Rental Application, you will receive an email notification.

5. You can rate, accept, or reject the application.

rate online rental application in Pendo

6. To access the submitted Online Rental Application at a later date, you can go to People page and click the Rental Application icon below the Applicant’s name.

view submitted online rental application