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How do I cancel a PendoPay transaction?

< 1 min read

Once a payment is in processing, it cannot be stopped.  If the payment is still in Pending status, you can delete the payment up to twenty-four (24 ) hours day before it is to be processed.

To cancel a PendoPay transaction, locate the transaction:

If the delete button is visible, you can cancel the transaction:

If no delete option is visible, the transaction is in processing and cannot be cancelled.

Note: Tenants are sent three (3) upcoming payment email reminders prior to the withdrawal.

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Pendo has two types of reports to suit both your budget and screening requirements.
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Generate a Condition Inspection Report as you walk through the rental with your new tenant.

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