Pendo strives to keep you informed on the activity of your portfolio. Our automated email system sends out the following email communications to you and your team*:
Reminders
- Fixed lease term expiration warning
- 30 day reminder for maintenance & servicing (Apartment Complex only)
Notifications
- Lease to be signed by yourself
- Account is locked due to non payment
- Tenant email provided bounced
- Application is pending approval/rejection
- Application, lease, lease amendment, Form K (BC only) or pet agreement are signed/or executed signed
- PendoPay verify bank account details
- PendoPay Payout Account set up
- PendoPay payment received
- PendoPay payment deleted from system
- Tenant has submitted a issue request
- PendoPay failed payment transaction
- Credit card expiration warning
- Account is deleted
- Accountant – Financial Reports
Receipts
- Pendo Subscription
- Certn Tenant Screen
- Rent Paid
- Deposit Paid
- Deposit Refunded
- PendoPay processing Fee invoice
- Incomplete Payment/NSF Fee Paid
*Communications sent out depend on role permissions
