- /
How do I update my credit card on my subscription plan?
14 Articles Getting Started
- How do I add a Property?
- How do I add a Unit?
- How do I archive or delete a Property?
- How do I edit, archive, or delete a Unit?
- How do I add a Residential Lease?
- How do I view Lease details, edit, or delete a Lease?
- How do I add a Tenant?
- How do I edit or archive a Tenant?
- How do I read my Financial Report?
- How do I use Pendo’s Online Rental Application?
5 Articles Trackers
1 Articles Notices
9 Articles Tenant Experience
- Does Pendo offer a tenant platform?
- How does a tenant complete a tenancy application?
- How does a tenant complete a lease application?
- How do PendoPay tenants get notified that rent is due?
- How does a tenant sign up for PendoPay?
- How does a tenant receive a copy of the Move In/Out Inspection Report?
- What does the tenant invitation for the Issue Tracker look like?
- What does a tenant insurance reminder look like?
- What does a Issue Tracker status update look like?
1 Articles Activity Feed
2 Articles Tenant Insurance
1 Articles Units
10 Articles Properties
- How do I upload photos of a unit?
- How do I add a Property?
- How do I edit my property details?
- What’s the difference between a Property and a Unit?
- How do I archive or delete a Property?
- How do I edit, archive, or delete a Unit?
- What’s the difference between Deleting and Archiving a Property/Unit?
- How to add a Tenant to a Property so it’s ‘Leased’ instead of ‘Vacant’?
- How do I change a Property’s Monthly Rent amount?
- What if I have more than one Tenant in a Property? i.e. Roommates?
4 Articles People
5 Articles Tenant Screening
5 Articles Rental Listing Service
3 Articles Applications
12 Articles Leases
- How do I send a welcome email to my tenant(s)?
- How do I send a Pet Agreement?
- How to view a summary of all my leases
- What does a Pendo digital lease look like?
- How do I add a Residential Lease?
- Can I have multiple tenants on one lease?
- How do I create a Digital Lease Agreement in Pendo?
- How do I upload a signed copy of a lease?
- How do I view Lease details, edit, or delete a Lease?
- What’s the difference between Terminating and Deleting a Lease?
10 Articles Payments
- How do I add interest to a deposit?
- How do I add Income or Expenses?
- How do Recurring Transactions work?
- Why aren’t some of my Transactions included in Reports or Performance Charts?
- How do I edit a Transaction?
- Paid vs. Unpaid Transactions
- How do I reconcile rental payments?
- How do I view Payments or Reports from a different time period?
- How do I send a Transaction Receipt/Invoice?
- How do I export my Transactions?
6 Articles Performance
- How do I download a report of all my properties?
- What are the Key Statistics on Performance page?
- How do I read my Financial Report?
- How do I download my Financial Report?
- Why aren’t some of my Transactions included in Reports or Performance Charts?
- How do I view Payments or Reports from a different time period?
24 Articles PendoPay
- How do PendoPay tenants get notified that rent is due?
- How does a tenant sign up for PendoPay?
- How do I reconcile PendoPay payments?
- How do I create a PendoPay transaction?
- How long does a PendoPay transaction take to process?
- What do the different PendoPay payment statuses mean?
- Tenant FAQ
- How do I set up my PendoPay account?
- How do I set up multiple bank [payout] accounts in PendoPay?
- How do I change my PendoPay payout account banking details?
10 Articles Mobile App
- How does a tenant receive a copy of the Move In/Out Inspection Report?
- How do I edit/archive/delete an inspection report?
- What is the Move in/out Inspection App?
- How do I download the Move in/out Inspection App?
- How do I create a mobile Inspection Report?
- What does the inspection report look like?
- Can I use the mobile app in offline mode?
- Can I add a Property/Units/People directly in the mobile app?
- Why can’t I sign my Report?
- Where can I find a copy of an Inpsection Report?
11 Articles Profile
- How do I add users to my Pendo account?
- How do I edit a users access?
- How do I delete a user from my Pendo account?
- How do I get a copy of my subscription receipt?
- User Roles & Permissions
- How do I update my credit card on my subscription plan?
- How do I add my company logo?
- How do I delete my account?
- How do I change my Account Information?
- How is my Email Signature used?