Pendo Support

Tenant Email Notifications

Pendo does a lot of the dreaded admin tasks that a Landlord usually takes on. Our automated email system sends out the following communications to your tenants:


  • Application, lease or pet agreement
  • Issue Tracker to submit an issue
  • Sign up for PendoPay
  • To purchase tenant insurance
  • Authorization to run a Credit report (in the absence of a digital Pendo application)


  • Rent is due


  • Application, lease or pet agreement is signed (with link to executed document)
  • PendoPay set up
  • Applicant – tenancy rejection
  • Rent increase
  • Failed PendoPay transaction
  • Tenant Notices (BC Only)


  • Rent Paid
  • Deposit Paid
  • Deposit Refunded


  • Welcome letter