Pendo Support

How do I change my PendoPay payout account banking details?

Before proceeding, ensure you do not have any pending PendoPay transactions to avoid any processing issues.  If your payments are all in scheduled status for an upcoming date, you may proceed with updating you bank information.

Editing bank details is not permitted, please delete the inactive account by clicking on the garbage can.

Next, click the Add new account button to set up the account.

Need to add more payout accounts and the ‘Add new account’ button is missing? Below is the number of accounts that are provided for each plan:

  • Basic plan – 1
  • Plus plan – 3
  • Pro plan – unlimited

If you need the ability to add more accounts, please upgrade your subscription.