Pendo Support

How do I create a PendoPay transaction? [Landlord]

Once a tenant is successfully set up on PendoPay, their card will change from a pending status:

To a completed status indicating your tenant has completed all the paperwork necessary:

You can now proceed with setting up payments for your tenant.  There are two different transaction types:

  1. Monthly (recurring)
  2. One time

Click the Collect button to set up a one time payment.

or set up a monthly/recurring payment:

*If you are setting up a monthly payment and todays date is past the first of the month.  Click here to see how to set up transactions so you can collect rent now and set up future payments on the 1st.

**The Send Refund button is only displayed for Plus/Pro accounts.  If you would like the option to refund deposits etc, please upgrade your account.