Pendo Support

Why can’t I create a recurring payment for the 1st of the month in PendoPay?

When creating a scheduled PendoPay payment, you’ll sometimes notice that you aren’t able to select the 1st day of the current month. ┬áThis is because PendoPay payments can’t be back dated.
If you want to create a recurring monthly payment but the 1st of the month (or any date that you want to use) has already passed, the best sequence would be:
1. Create a one-time payment for the current month. ┬áThis is only if you still need to collect payment for the current month if you haven’t already done this outside of PendoPay.
2. Schedule a recurring monthly payment for the 1st of the following month.