Pendo Support
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How do I add/refund a deposit?
To add a deposit:
Visit the Payments | Dashboard:
1. Click add under Deposits
2. Fill out the fields (mandatory fields are denoted in orange)
Note: For damage/security deposits, please ensure the amount collected adheres to the tenancy law in your province/state.
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To refund a deposit:
Visit the Payments | Dashboard:
1. Click refund under Deposits
Balance to Income – use this field if you are withholding an amount due to damage or loss. A statement of damage is typically required by tenancy law to legally withhold funds from a deposit.
2. Click Refund when done to capture the information.