Pendo Support
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What do the different PendoPay payment statuses mean?
When looking at your PendoPay dashboard, you may see four different statuses:
- Scheduled – Payments occurring in the future
- Processing – Payments that are in transit from the Tenant account to Landlord account.
- Sent – Payments that have completed processing.
- Failed – Incomplete payments that did not process due to insufficient funds (NSF), stopped payment, invalid banking information or closed bank account.
What happens when I see a failed payment?