What do the different payment statuses mean?
When looking at your PendoPay dashboard, you may see three different statuses [Pending, Scheduled + Completed] depending on what stage the payment is in.
- Pending – Current payments that in processing but not yet completed
- Scheduled – Future payments to be processed.
- Completed – Past payments that have successfully processed. Completed PendoPay payments are automatically added to your Transactions list within the Payments and Performance pages.
- Failed – Payments that were not successfully processed by the bank. You will have an opportunity to process the transaction again or delete it and collect funds outside of the PendoPay system.