Pendo Support

How do I send a welcome email to my tenant(s)?

Upon moving into a new suite, there is a lot of information you may want to share including house rules, garbage schedules and perhaps the wifi password 😊

Pendo makes it easy!  Simply create a lease and then click ‘Send a Welcome letter’  in the dropdown menu:













We have created a standard template for you to use:


  1. Select the date you wish to send the email
  2. Then click on Edit to make changes and scroll to the bottom to click Save and choose to send it immediately or proceed with sending on a specific date.