Pendo Support

Do Pendo subscription plans include tax?

Depending on your location, some provinces and states may require us to collect tax (ie. Sales Tax,).

You can always see the details of what you’re being charged by checking out your payment receipts sent via email after your credit card is charged.

This fee is separate at the point of the transaction, which is why you might see a slightly different price on your receipt than the base rate on our platform.

What happens if tax becomes required for my location?
If we become required to add a tax for your location, the change will be made on your account automatically. All you need to do to accept it is carry on using Pendo.

Note: If you’ve moved since signing up for Pendo, you need to update your payment details to ensure you’re being charged correctly.