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How do I change who pays the transaction fee?

< 1 min read

When PendoPay is set up for your tenant, you can choose to pay the fee yourself or add the $2.50-$3.00 fee to your tenants rent amount which will then be paid to Pendo.

If you wish to change the payee, please click Change on PendoPay card under the Tenants profile:

Then click on the Fees Paid By section to choose the other payee.

 

Click Done to save this change.

Note: This update will take place for the next PendoPay payment, it will not affect payments currently in processing.

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