Pendo Rentals
MenuMenu
proudly canadian
  • Features
  • Pricing
  • Support
  • Blog
  • Contact
  • Sign in
  • Try It Free
proudly canadian

Support More

  • Getting Started
  • Try Pendo for Free
  • LandlordBC Members
  • Property Management / Company PendoPay FAQ
  • Landlord PendoPay FAQ
  • Tenant PendoPay FAQ
  • Owner PendoPay FAQ
  • How do I order a Tenant Screen or Credit Report?
  • What does a tenancy screening request look like?
  • How do I update my Deposit and/or Fee bank accounts?
  • How do I turn on/off notifications?
Are you a tenant? Submit an issue
Tenant Screening
View Categories

How does a tenant complete a request for a screen/credit report?

1 min read

There are two ways to process a screen/credit report.

1) Send a Pendo digital rental application. By indicating you wish to run a screen, the birthdate and SIN/SSN questions will be added to the rental application. We use Certn, a 3rd party applicant screening service. They require these unique identifiers to pull a credit report from Equifax. The Pendo rental application includes a disclaimer stating that a credit report may be run on prospective tenants:

Consent
By submitting this rental application, I hereby certify that the information in this application is true. I authorize all my references as listed in this application to release information regarding employment and past or current tenancies. I consent to the Landlord obtaining credit, personal and employment information on me from reporting agencies and from other sources of such information. #

2) If you choose to upload your own application, we will need to request consent from your tenant to ensure they are aware you are running a credit report. This is to comply with privacy laws. If you have collected your tenants birthdate and SIN/SSN, Pendo will only require the tenant to sign a consent form that is kept on file in your account.

Back to top
Pendo Rentals
  • Features
  • Pricing
  • Blog
  • Support
  • About
  • Contact
  • Legal
  • Manager Sign In
  • Tenant Portal
©2025 Made in Canada
Tenant Insurance / Renters Insurance

Get a free quote from one of our insurance partners when you sign up.

Learn more
Tenant screening, softcheck, credit reports

Pendo has two types of reports to suit both your budget and screening requirements.
certn&equifax

Learn more
Tenant onboarding and workflow management

Automate the most time-consuming steps so you can focus on choosing the right tenants.

Learn more
Advertise listings and collect applications

Easy to market your rental, attract great tenants, and stay organized every step of the way.

Learn more
Reports for cashflow, finance tracking, bookkeeping

Financial reports to solve your quarterly and year-end headaches.

Learn more
Powerful property management dashboard

Save time and have a clearer financial picture of your rental properties.

Learn more
Automatic rent collection2 with PendoPay™

Effortless automatic rent collection with secure pre-authorized debit transactions.

Learn more

Move in/out inspection app

Generate a Condition Inspection Report as you walk through the rental with your new tenant.

  • Mark its condition
  • Capture photos
  • Add any notes
Apple Store
Google Play
Home Insurance & Landlord Insurance

Get a free quote from one of our insurance partners when you sign up.

Learn more