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User Roles & Permissions

2 min read

This feature is only available on the following plans:

  1. PLUS – 2 users total
  2. PRO – 10 users total
  3. ENTERPRISE – unlimited users

Super Admin:

  • User has full access to all properties, people, payment information, and financial statements
  • User has full edit rights
  • User can invite other users
  • User has option to add personal email & digital signature
  • User (Failed Payments Updates – Only Available for PRO, PLUS, ENTERPRISE Plans) can turn on/off specific email notification updates
  • User cannot edit the account owner’s personal settings and payment account
  • There can only be 2 super admin roles (The account holder is 1st by default)

Accountant:

  • User has access to all people, payment information, and financial statements for assigned properties
  • User can have edit or view access based on selected option
  • User has option to add personal email & digital signature
  • User (Failed Payments Updates – Only Available for PRO, PLUS, ENTERPRISE Plans) can turn on/off specific email notification updates

Building Manager:

  • User has access to all people, payment information, and financial statements for assigned properties
  • User can have edit or view access based on selected option
  • User has option to add personal email & digital signature
  • User does have ability to receive email notifications

Property Manager:

  • User has access to all people, payment information, and financial statements for assigned properties
  • User can have edit or view access based on selected option
  • User has option to add personal email & digital signature

Property Owner:

  • User has access to all people, payment information, and financial statements for assigned properties
  • User can have edit or view access based on selected option
  • User has option to add personal email & digital signature
  • User does have ability to receive email notifications

Resident Manager, Maintenance Tech, Assistant Building Manager, Leasing Agent, Maintenance Supervisor, Marketing,  Administrator

  • User has access to all people for assigned properties
  • User can have edit or view access based on selected option
  • User has option to add personal email & digital signature
  • User does have ability to receive email notifications
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Tenant screening, softcheck, credit reports

Pendo has two types of reports to suit both your budget and screening requirements.
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Tenant onboarding and workflow management

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