Pendo Rentals
MenuMenu
proudly canadian
  • Features
  • Pricing
  • Support
  • Blog
  • Contact
  • Sign in
  • Try It Free
proudly canadian

Support More

  • Getting Started
  • Try Pendo for Free
  • LandlordBC Members
  • Property Management / Company PendoPay FAQ
  • Landlord PendoPay FAQ
  • Tenant PendoPay FAQ
  • Owner PendoPay FAQ
  • How do I order a Tenant Screen or Credit Report?
  • What does a tenancy screening request look like?
  • How do I update my Deposit and/or Fee bank accounts?
  • How do I turn on/off notifications?
Are you a tenant? Submit an issue
Applications
View Categories

How do I use Pendo’s Online Rental Application?

1 min read

Pendo’s Online Rental Application form consists of 4 sections: Applicant Information, Address History, Employment Information, and References. Applicants must complete all 4 sections in order to submit their applications.

online rental application steps

Click here to view a sample Pendo application.

Click LLBC-Application to view a LandlordBC application.

There are a couple of ways to send a prospective tenant an Online Rental Application form to fill out.

Method 1. #

1. Add a Lead or Applicant to your People page – simply enter their  first and last name, the interested Property/Unit, and the person’s email address.

2. You can then send them an Online Rental Application by clicking the Rental Application icon on their profile page or click the

I want to drop down feature and click on Send a Rental Application.

3. A dialog box will appear to fill out required information.  You can add multiple applicants that are currently listed in Pendo under People.

IF you plan on completing a soft check or credit screening for this applicant, ensure you click yes at the bottom of the box.  This will add the request for the applicant to provide a birthdate and/or SIN. Without either field, the screen cannot be run.  This is the only opportunity you will have to request this information on this specific application.

Standard Application:

LandlordBC Application (Only available to Landlords/Property Management companies in British Columbia, Canada).  If your properties are in BC and you are interested in becoming a member, please click here.  Please notify Customer Support if you are a LLBC member but the application form below does not appear.

4. Click Send when complete.

5. The Applicant(s) will then receive an email invitation. Once they’ve completed the Rental Application, you will receive an email notification and the Activity Feed in Pendo will be updated with a link to the application.

The Rental Application icon will also be illuminated.

             

 

6. You can rate an applicant by clicking on the stars in the completed application:

 

7.  Scroll to the bottom of the application to reject, print or *delete the application.

*Please check the legislation in your country as there are different time frames of how long a rental application must be kept for.  Typically deletion of records is after the statue of limitation for rental related litigation.

To access the submitted Online Rental Application at a later date, you can go to People page and click the Rental Application icon below the Applicant’s name either on the People Card or inside the Profile page:

Back to top
Pendo Rentals
  • Features
  • Pricing
  • Blog
  • Support
  • About
  • Contact
  • Legal
  • Manager Sign In
  • Tenant Portal
©2025 Made in Canada
Tenant Insurance / Renters Insurance

Get a free quote from one of our insurance partners when you sign up.

Learn more
Tenant screening, softcheck, credit reports

Pendo has two types of reports to suit both your budget and screening requirements.
certn&equifax

Learn more
Tenant onboarding and workflow management

Automate the most time-consuming steps so you can focus on choosing the right tenants.

Learn more
Advertise listings and collect applications

Easy to market your rental, attract great tenants, and stay organized every step of the way.

Learn more
Reports for cashflow, finance tracking, bookkeeping

Financial reports to solve your quarterly and year-end headaches.

Learn more
Powerful property management dashboard

Save time and have a clearer financial picture of your rental properties.

Learn more
Automatic rent collection2 with PendoPay™

Effortless automatic rent collection with secure pre-authorized debit transactions.

Learn more

Move in/out inspection app

Generate a Condition Inspection Report as you walk through the rental with your new tenant.

  • Mark its condition
  • Capture photos
  • Add any notes
Apple Store
Google Play
Home Insurance & Landlord Insurance

Get a free quote from one of our insurance partners when you sign up.

Learn more