A Property Manager’s Guide To Getting Rid Of Mould in Rental Properties

Indoor exposure to mould causes coughing, wheezing, upper respiratory tract symptoms, and nasal stuffiness in healthy people, according to Health Canada. The effects of mould exposure are even worse for young children, seniors, those with weakened immune systems, and those facing other medical conditions, such as severe allergies, asthma and other respiratory conditions. In Canada, […] MORE

Renting Your Property To The Veteran Community

There are roughly 650,000 war service veterans and Canadian Armed Forces Veterans in the country today. Regardless of how long they spent in the military, many veterans struggle to adapt to civilian life. Many are living with service-related physical or mental health issues. Some struggle to find work, while others end up homeless or without […] MORE

Steps For Maintaining Your Rental’s Appliances

If the appliances in your rentals seem to be breaking down sooner than you expect, then you aren’t alone. Between 15 and 40% of home appliances will develop problems or break within the first five years. While today’s appliances now offer many more features, the electronics that come with them mean that there are even […] MORE

Should You Rent Your Property To A Bankrupt Tenant?

Around 32,239 households filed for insolvency in the first quarter of 2019, reaching an eight-year high. This figure includes bankruptcies and consumer proposals, which offers an alternative to bankruptcy. Many of these people are individuals looking to rent a property for themselves and their families. As a landlord, it’s important to understand the risks of […] MORE

Take Steps To Protect Your Rental And Tenants

A home break-in happens every 90 seconds in Canada. As a landlord, the expense and inconvenience can be costly, but for your tenants, it can be a devastating and traumatic experience. Regardless of where your property is located, there is always a chance that your rental could be the next one targeted by criminals. Your […] MORE

Why Is Tenant Screening Important?

One thing most landlords can agree on is the tedious task of searching for tenants. It’s gruelling, time-consuming and if you’re not a property manager, overwhelming. The idea of ditching tenant screening might seem like a good idea in the heat of the moment but don’t even think about it. There’s a reason tenant screening […] MORE

Growing Your Property Management Business With These 3 Tips

So you’ve got a budding property management company — congrats! Some of the hardest work is behind you but now’s not the time to rest on your laurels. It’s easy to stagnate if you take your eyes off the road. So what are some steps you can take to keep your property management company growing […] MORE

Is Running a Property Management Company Tough?

Have you ever really asked yourself how tough running a property management company can be? If you did, you’d likely feel overwhelmed. Making a profit can be tough if you don’t know what you’re doing and let’s face it, if it was easy, everyone would do it. There are many things to oversee whether you’re […] MORE

Technology — It makes our lives easier but can it save you money?

With Christmas and New Year’s Eve in our rear-view mirror, January is always a tough month money-wise. But January is also a perfect time to assess what kind of cost-saving measures you can use in your business. The digital world is ever-evolving and every day, new technology is shaping how we interact with the world. […] MORE

How To Be A Better Property Manager

Any person will tell you that being your own boss or working for home requires serious time management amongst other things. As rockstar property managers, we know you’ve got your own secrets for success. But if you’re anything like us, you’re always on the hunt for something to give you that extra edge. Great property […] MORE

What Do Changing Marijuana Laws Mean for Landlords?

Legal cannabis means changes for tenants and landlords. Navigating new legislation can be tricky, but getting ahead of the issue can help you take the high road.   With governments around North America preparing to pass some game-changing legislation, you might be wondering what it means for your rental property. What are tenants legally allowed […] MORE

The Branded Landlord, Part Three: How to Share Your Brand

You’ve got a brand, but now where and how do you spread that story to attract the tenants you want? MORE

6 Ways to Maximize Your Rental Income

Landlords who raise the rent for no reason get a bad reputation. Here are six ways you can maximize your rental income by giving real value to your tenants. MORE

The Branded Landlord, Part Two: Finding & Creating Your Brand

Three simple steps that will totally set you apart from other landlords, so you can find and keep the best tenants. MORE

Landlord Diaries: Finding the Perfect Tenant and Setting the Right Rent

Veteran landlord Nina Pak-Lui has a relaxed style when it comes to being a landlord. Her main focus? Trusting her gut and being smart about her costs. MORE

4 Tips to Collect Rent on Time (And Keep Your Cool)

Tired of playing ‘catch me if you can’ with tenants? Try an easier way to collect rent on time. MORE

The Branded Landlord, Part One: 3 Reasons You Need a Brand

Attract better tenants and get more rent by defining what makes your property special. MORE

How Millennials Rent and What They Really Care About

Millennials: to know them is to love them... and if you want to keep them as tenants, there are a few secrets you should know. MORE

Landlord Diaries: Lessons from a Newbie Landlord

First-time landlord Ryan breaks down the time and cost invested in his basement suite rental, and the surprising joy of being a landlord. MORE


What Do Landlord Associations Actually Do for You?

Forget what you know about professional associations. Joining a landlord association could be the difference between success and failure in the property business. Between advocacy, education and major discounts, these are perks worth knowing about. MORE

Complete Guide to Cigarette Odor Removal

  When it comes to stale cigarette odor, even smokers find the smell of stale tobacco in a home offensive. If you are a landlord, it’s likely lowering your property value significantly. Most seasoned landlords or property managers experience cigarette odor related hassles at some point. Whether it’s a tenant complaining about neighbor’s secondhand smoke drifting into their suite, […] MORE

4 Tips to Better Communicate with Tenants

Get some Pendo power!  It shouldn’t be tough or displeasurable to communicate with your tenants. We’ve added a few updates to help you bump yourself to “expert level” in Pendo. Here are 4 new actions designed to help you: Customize your Email Signature Send Rental Application Forms – Fast! View Expiries & Vacancies at a Glance Access […] MORE

Top 5 Pendo Power Tricks

Most of us have found “easter eggs” (hidden stuff) in tech products, like secret features on our smartphones or a hidden level/cheat in a game. Similarly, there’s some lesser-known (but wickedly powerful) functionality in Pendo – designed to make your life easier and increase your overall productivity. Our team put together our “Top 5 list” of favourites, starting with #5. […] MORE

Pet Friendly Rentals Means Better Tenants

Pet-Friendly = Better Tenants

Most landlords have probably faced the ‘pets or no pets’ dilemma at some point during their time managing a rental property. Undoubtedly, ‘No Pets Allowed’ could be a dealbreaker for many potential tenants no matter how fantastic your rental space is. It’s a rather sensitive topic and it can definitely evoke strong emotions, both for and against. According to American […] MORE

pros and cons of short term rentals

Pros and Cons of Short-Term Rentals

While Pendo was initially designed to be used mainly by owners with long-term tenants (6 months to 1 year or more) we’ve heard feedback that it could be a helpful tool for short-term vacation rentals as well. While we’re evaluating how it could work for our platform, we’ve also done a little research into why people […] MORE

landlord guide to smooth move in move out tenant

Landlord’s Guide to an Easy Move-in / Move-out Process

The day your tenant moves out can be riddled with stress: that moment you find scratches in the hardwood, a hole in the wall or the water damage in the ceiling. If you’ve got another tenant lined up, you may need to do immediate repairs in a day, or less. There are a few simple steps […] MORE

save money and energy utility bills winter

7 Frugal Tips to Save Money on Your Winter Bills

When it comes to winter, saving money is on everyone’s minds. You’re spending more time inside and that means more on electricity and heating. If your rental properties include utilities then this can take up a substantial portion of your budget and more importantly, your bottom line can really take a hit. We’ve all heard […] MORE

should i rent my rental property to student

Pros and Cons of Renting to Students

If you have a rental property near a university or college, consider yourself lucky. You have options open to you that other landlords with properties too far from campus do not have. You can rent to students. Some of you may worry at the thought of having students as tenants. But from my experience, both as a […] MORE

The Key to Attracting Quality Student Tenants

A great tenant may be hard to come by and sometimes even harder to attract a great student tenant. If your property is close to a college or university, you’ll have a dozens of students interested in your place. Often landlords avoid renting to students because of the stereotype student tenant: one who damages property […] MORE