Pendo Support

Paid vs. Unpaid Transactions

1. Recurring Transactions scheduled for the future are automatically added as ‘Unpaid’ Transactions by default. When adding a non-recurring Transaction, it’s also ‘Unpaid’ by default unless you select ‘Yes’ to ‘Mark this transaction as Paid’.

mark transaction as Paid

2. Only Paid Transactions are reflected in your Financial Reports, key stats and charts on your Performance page.

3. To view all Unpaid Transactions, click the small triangle button next to the column header ‘Paid’ to sort Transactions by Paid/Unpaid.

sort transactions by paid/unpaid

All Unpaid Transactions will then appear at the top of your Transaction List.

transactions sorted by payment status