How to read a Certn Soft Check Report

This article will explain the different sections and definitions in a Certn Soft Check Report. To view what The Soft Check Report looks like, please click here.

To find the report for a tenant, you can click on the screen icon at the right-hand corner of the tenant’s profile:

Or, if you scroll to the activity feed, you can see an entry saying a credit report has been completed with the tenant’s name and address.

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The first thing you will see when opening the Report is the applicant’s information, summary and credit score.

The summary will let you know if the person is a good or bad applicant and will show their Credit Score.

In the event that the applicant does not have sufficient discovered information (usually happens when a SIN number is not provided or they do not have any credit), the summary will not show any information and a Credit Score.

Next is the risk and red flag section. This lets you know if the applicant is a risk for late payments, property damage, and potential eviction. Certn scans criminal, court and negative press databases for any red flags on the applicant:

In some cases, the “Known Affiliation Scan” will be blank. This scan searches the applicant through police and government databases to confirm if they’re affiliated with any known gangs, hateful and/or terrorist organizations, or any ties to something worth flagging as a risk.

The following section is the Tenancy Grade and Social Profile Score. The Tenancy Grade is based on the information sent by the applicant for employment and references:

The Social Profile Score identifies red flags, contact information, and an applicant’s identity so you know who you’re renting to:

The Behavioral Score:

The Previous Address and Employment Information: