Pendo Support
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Tenant Email Notifications
Pendo does a lot of the dreaded admin tasks that a Landlord usually takes on. Our automated email system sends out the following communications to your tenants:
Invitations
- Application, lease or pet agreement
- Issue Tracker to submit an issue
- Sign up for PendoPay
- To purchase tenant insurance
- Authorization to run a Credit report (in the absence of a digital Pendo application)
Reminders
- Rent is due
Notifications
- Application, lease or pet agreement is signed (with link to executed document)
- PendoPay set up
- Applicant – tenancy rejection
- Rent increase
- Failed PendoPay transaction
- Tenant Notices (BC Only)
Receipts
- Rent Paid
- Deposit Paid
- Deposit Refunded
Other
- Welcome letter